Frequently Asked Questions:
Does the Bike Tech Staff ride bikes?
-Of course we do! We love bikes and love sharing our passion with new and experienced riders. The majority of our staff are passionate cyclists, from beginner road riders, to XC racers, to commuters and trail riders. We have over 100 years of combined cycling and racing experience in our stores. Stop by and meet our staff soon!
I want to purchase a new bicycle online and pick it up curb side, how does that work?
-It's easy. Once you've selected your new bicycle add it to your cart. You can then select "Deliver to Address" or "Pick Up." Choose "Pick Up" and you'll see our Bike Tech Curb Side Location. Our Curbside Location is available Monday-Friday 10am-5pm. Create an account or check out as a Guest and you can pay with Paypal, Google or Apple Pay or with your major credit card. We then prepare your bicycle so it is ready to ride and pick up at our Curbside Location. Our eCommerce Team will then email and/or call when your bicycle is ready. Please bring the same Credit Card used at checkout and your I.D. when picking up your new bike. If you used PayPal, two forms of I.D. are required for pick up. You can check the status of your bicycle at anytime by logging into your account here.
What does "In Store Now" mean?
-We have 4 retail locations and also a large warehouse in Miami. If you see a bicycle in our "In Store Now" catalog that means it's either in one of our retail locations or our warehouse. We stock more bicycles than any of our competitors.
What does "In Supplier Warehouse" mean?
-Our website syncs with our major suppliers like Specialized, Scott, Cannondale, GT and Salsa. This means the manufacturer has your bicycle in stock and it is available to order. There is no extra charge for standard shipping and your bicycle will usually arrive in our receiving warehouse in 5-7 business days. Your bicycle will arrive in a box and need assembly and inspection. This generally takes an extra day or two.
Do you ship bicycles?
-Yes, we do ship bicycles and often times utilize shipping companies like Bike Flights. Unfortunately we are not able to ship all brands and models of bicycles. Add your bicycle to cart to check available shipping options. If you do not see "Standard Ground" as a shipping option, then your bicycle can not be shipped.
Can I get sponsored by Bike Tech?
-We do have Bike Tech Ambassadors that help promote our brand locally. Our team is currently full, but check back again for opportunities to join our Bike Tech Ambassador Team.